Delivery and returns

DELIVERY

Acrylic sheets delivery:

Within Estonia, Latvia, Lithuania

Domestic orders are shipped via Estonian Post or DPD mail service with tracking number.
Average shipping time for all orders within Estonia, Latvia or Lithuania is up to 3-5 working days. During holidays the shipping times may vary (please contact us if you have time sensitive requests).
All Estonian, Latvian and Lithuanias orders will be charged:

€10.00 - Estonian post or DPD

Within Europe

European orders are shipped in via Omniva or DPD mail service with tracking number. Delivery time is up to 2 weeks, but may vary depending on the country.
All EU orders will be charged a standard €30.00 shipping fee. 

RETURNS

You have the right to return a product 14 days after receiving it. 

To return your product, you should send your product to: Pulmamaailm OÜ,  Rahu 16a – 19, Jõhvi, 41533, Estonia, tel. +372 58057037 and contact our company at store@laserfox.eu beforehand.

We do not assume responsibility for return shipping costs unless return is a result of quality issue or delivery error on our side. Please keep all our items are unique and may vary slightly in appearance. Although we make every effort to ensure that colours are as close as possible to the actual colours, there may be slight variations due to the colour settings of your screen.

Any item(s) returned to us must be unused and in their original packaging. In order to ensure you may return the item(s), please open the packing carefully so as not to damage the contents. Do not remove any tags or labels and keep original packaging until you decide to keep the item(s).

Once you have notified us of your wish to return the product we will make a refund as soon as possible or within 30 days of your revocation. However, the refund will not be paid before we have received the item(s) back in our warehouse or we have received documentation proving the item(s) have been shipped. The returned good(s) are your responsibility until they reach our warehouse, so please keep all relevant documentation.